This Policy may be updated from time to time. We encourage you to check back periodically for updates.
Due to the current COVID-19 pandemic, postal services are experiencing delays in shipping time. Please be patient with us, as we all try to navigate this difficult time.
Last Updated: June 28, 2022
We are unable to cancel or change your order after it is placed.
- After order is placed, you will be sent a confirmation email. Once an order has been shipped, you will receive an email with a tracking number.
- Orders are typically processed (pre-shipment) within 3-6 business days. However, due to the current logistics environment, orders may take up to 14 business days to be shipped.
- Pre-orders will ship during the dates listed on the TERMS & CONDITIONS, at time of purchase.
- Separate orders or orders with multiple items will be combined, and may require extra processing time.
- Shipping typically takes 4-6 business days via UPS or FedEx, but delays from the courier can happen.
- We ship to the address provided by the customer, and we are not responsible for lost or missing orders due to an incorrect shipping address provided.
- Customer is responsible for re-delivery fee.
- Separate orders or orders with multiple items will be combined, and may require extra processing time.
- Original shipping costs are non-refundable.
- We do not accept exchanges.